Home/Running the studio/Daily briefing
Your day, first thing

Your whole day, before it starts.

Who's coming, who's new, who owes a deposit, which rooms are tight, what Palm did overnight. One message, first thing, on your phone.

Daily briefing in Palm
What it does

Daily briefing, in detail.

One message

Who's coming, who's new, who owes paperwork, what's tight.

Overnight front desk

What Palm booked, answered, or handed off while you slept.

To-do

The whiteboard by the front desk, with the client's name on the note.

On your phone

Pushed at the time you choose.

Ask it

"How much did I make this week?"

The whiteboard

A clinic ran internal communication on sticky notes. The whiteboard said "call Dana about her insurance", and its value was that Dana's name was on it. Palm's to-do is attached to the client.

Tasks with a client

Overdue is red.

Tasks for staff

Assigned, seen on their day.

"Constantly one thing to the next."
Studio owner · interview
Questions

About daily briefing

Can staff get their own briefing?

Yes, only their day.

Can I change what's in it?

Ask. "Include who hasn't confirmed."

Is it email or push?

Either.

More in running the studio

Say it once. It books that way.

Finally, a scheduler that runs your calendar the way you would.

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