Home/Running the studio/Reports & the ledger
Numbers you can trust

Income by therapist, by service, by payment type, and they agree.

Owners keep income in a spreadsheet because they don't trust the software's numbers. Palm's reports come from one ledger that reconciles against the calendar, so income, income by staff, and income by payment type add up to the same total.

Say it to Palm
Show me last month's revenue by therapist.
How many gift cards are outstanding?
Set. Want to see what it would have done to your last two months?Palm
What it does

Reports & the ledger, in detail.

One ledger

Income, income by therapist, income by payment type: the same total, because they're the same rows.

Liability

Outstanding packages and gift cards, by client.

Utilization

Booked hours, gaps, per therapist-day.

Retention

Who's back, who's lapsed, who's new.

Export

CSV for your accountant.

Why owners keep a spreadsheet

Four separate complaints in our corpus are about reports that disagree with each other. Palm's reports are views of one ledger that reconciles against the calendar.

Reconciled

Every dollar traces to a booking.

Dated correctly

A test that fails on the 1st of the month is telling you about the calendar; ours pass.

Asked for

"Show me last month's revenue by therapist."

Say it to Palm
Show me last month's revenue by therapist.
How many gift cards are outstanding?
Set. Want to see what it would have done to your last two months?Palm
"User explicitly tracks income in Google Sheets because they do not trust software reports."
Complaint corpus, scored 5
Questions

About reports & the ledger

Does it do QuickBooks?

CSV export, mapped for import. A live integration is on the list.

Can I see a therapist's numbers alone?

Yes, and so can they, only theirs.

Can I build my own report?

Ask for the columns; it becomes a screen.

More in running the studio

Say it once. It books that way.

Finally, a scheduler that runs your calendar the way you would.

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