Some therapists send one reminder, some send three. You shouldn't be limited, and you shouldn't be forced to use the vendor's wording. Palm sends what you'd send, when you'd send it, and tells you when a message didn't land.
One the day before, another two hours out, or just one. Your call, per studio.
"See you soon" instead of "Your appointment is confirmed." Changed by asking.
Per studio, and clients can opt out of one without the other.
The moment a booking lands, with your address, your parking note, your intake link.
Palm knows when a reminder bounced or a number is dead, and tells you.
"You should be able to talk to your customers in your own voice. Some therapists like to send one reminder while others send two or three. Your scheduling platform should not limit you." This is that.
"Text a reminder the day before and again two hours out."
"Remind clients by email, not text."
"Say 'see you soon' instead of 'your appointment is confirmed'."
A missed appointment gets the same voice: a nudge to rebook, not a form letter.
At the interval you set, until they book.
Late cancellation wording in the reminder, so nobody's surprised at checkout.
Yes, by asking. Palm shows you the new wording before it's used.
Whichever you turn on, and clients can opt out of either.
Palm tracks delivery and flags bounces, so you find out before the appointment, not after.
Yes, a daily briefing of their day, and pushes for new bookings.
Finally, a scheduler that runs your calendar the way you would.
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