Home/Scheduling/Staff schedules & buffers
Hours, days, and time between, per person

Each therapist sets their own hours, days, and time between appointments.

Marco doesn't work Mondays. Ashley needs fifteen minutes between clients and Marco needs thirty. The esthetician only works Thursday to Saturday. Palm holds each one's schedule as its own set of rules, not a shared setting.

Staff schedules & buffers in Palm
What it does

Staff schedules & buffers, in detail.

Hours per therapist

Marco doesn't work Mondays. The esthetician is Thursday to Saturday. Each one's own week.

Buffers per therapist

Ashley needs fifteen minutes between clients; Marco needs thirty. Not one setting for everyone.

Time off

A week away, a Tuesday afternoon; the page and the front desk both respect it.

Approval per provider

Some want every request to wait for a yes; some want instant. Both, in one studio.

Load limits

"Never more than two deep tissues in a row for Ashley." A body limit, not an hours limit.

Booking rules per calendar

The first paying studio asked for exactly this in 2022: each therapist determines their own time between appointments. Most schedulers have one buffer per service. Palm has one per person.

Transition buffers

"Each therapist sets their own time between appointments."

Working hours

"Marco doesn't work Mondays." "Rachel is off the week of the 14th."

Service eligibility

Who does what. A client asking for a service only sees the people who offer it.

Say it to Palm
Each therapist sets their own time between appointments.
Marco doesn't work Mondays.
Rachel is off the week of the 14th.
Set. Want to see what it would have done to your last two months?Palm

Staff see their own day

A therapist logs in to their day, their tips, their clock. Not the studio's books.

Their calendar

Today's appointments, notes, and intake status.

Their pay

Commission and tips as they happen.

Only their part

Permissions per role, so a therapist never sees another's numbers.

"Booking rules per calendar: each therapist can determine their time between appointments."
12-therapist studio · 2022 scope
Questions

About staff schedules & buffers

Can a therapist set their own hours?

You can, and you can let them. Either way the booking page updates instantly.

Does time off block the front desk too?

Yes. One calendar, every channel.

Can two therapists have different buffers for the same service?

Yes. That's the point.

Can a therapist approve their own requests?

Yes, if approval is set on their calendar.

More in scheduling

Say it once. It books that way.

Finally, a scheduler that runs your calendar the way you would.

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