Every text answered, every missed call texted back, every booking made inside the rules you set. Not a chatbot bolted onto a scheduler and guessing. The same system you taught your rules to.
Availability by service, therapist, and day. Prices, parking, policies, from your own FAQ.
Only offers times, rooms, and people that pass every rule you set.
"Massage for two at 1pm" holds two therapists and a suite, and asks who wants whom.
Recognises regulars; collects name and email from new clients, and applies your new-client rules.
When a real person should take over, the conversation lands in your inbox with the thread intact.
Other receptionists live next to a scheduler and ask it questions. Palm's front desk is the same engine that holds your rules, so it never offers a slot the rules would refuse.
The page, the desk, and the text all read the same rows.
The model reads the message; the engine decides availability. The model is never near the calendar.
"We're full for groups at 3, but I have 4:15" instead of a guess.
From 33 real text conversations between a studio's receptionist and its clients: warm, brief, first names, "Great, you're all set." Never robotic.
Alternatives across days, then a confirmation of the move.
Takes yours when the service needs one.
Refunds, complaints, anything you flagged: straight to you.
It texts. A missed call gets a text back within seconds; a real voice line is not something Palm does.
Only if your rules allow it, and then it's the rule that needs changing, not the desk. Say the rule and it's fixed everywhere.
Yes. Every thread is in your inbox, and every booking it made is in the activity log with why.
Yes, or on only after hours, or on with approval required. Per kind of action.
No, and it never pretends to be. Clients who ask are told.
Finally, a scheduler that runs your calendar the way you would.
Start free for 30 days