Home/Clients & notes/Intake & consent forms
Once, in your words, before they arrive

Intake once. Signed before they arrive. In your words.

Digital intake and consent sent when the booking lands, filled on a phone, signed, and on file. Returning clients don't do it again. Different forms for different services if you want them.

Say it to Palm
Send the intake after scheduling, first visit only.
Cupping gets its own consent form.
Don't ask regulars to redo intake.
Set. Want to see what it would have done to your last two months?Palm
What it does

Intake & consent forms, in detail.

Sent on booking

The intake link goes with the confirmation. Filled on a phone, signed, on file before they walk in.

First visit only

Regulars don't do it again. Unless you say so.

Per service

Cupping gets its own consent. Swedish doesn't.

Your questions

None of the vendor's built-in ones you can't remove.

E-signed, stored

HIPAA-conscious storage, a copy to your business email if you want one.

What was wrong before

Owners built intake in Word because the software's forms didn't fit, couldn't remove built-in questions, couldn't have a separate form for cupping, and asked every returning client to fill it out again.

Your form, your order

Questions you wrote, in the order you wrote them.

Attached by service

"Send this form after scheduling", per service.

Reminded

Not filled by the day before? The reminder says so.

Say it to Palm
Send the intake after scheduling, first visit only.
Cupping gets its own consent form.
Don't ask regulars to redo intake.
Set. Want to see what it would have done to your last two months?Palm
Say it to Palm
Send the intake after scheduling, first visit only.
Cupping gets its own consent form.
Don't ask regulars to redo intake.
Set. Want to see what it would have done to your last two months?Palm

Consent and the front desk

A new client booking by text gets the intake link in the same conversation.

Status on the calendar

Filled or not, at a glance.

Approval can wait for it

"Review every appointment request before it's confirmed" can mean after intake.

"She doesn't want repeating clients to have to fill out intake forms repeatedly."
12-therapist studio · 2022 scope
Questions

About intake & consent forms

Can I have more than one intake form?

Yes, per service.

Can clients fill it out on paper?

You can upload a signed PDF to the record.

Is it HIPAA compliant?

Storage and transport are encrypted and access is per role. A BAA is available on Pro.

Can I see who hasn't filled it out?

Yes: on the calendar, on the daily briefing, and as a list.

More in clients & notes

Say it once. It books that way.

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